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Plans and Billing

This page explains how plans and billing are structured in Conspecta: what each plan includes and how subscriptions are scoped. For current prices, see the pricing page.

The Subscription section of Settings, with a team's seat meter, a monthly or annual billing toggle, and plan cards with the academic plan marked as the team's current plan

How Subscriptions Are Scoped

A Conspecta subscription belongs to a team, not to a user and not to a project. That means:

  • One subscription covers the whole team, including every project inside it
  • Everyone on the team draws from the same monthly usage allowance
  • The team owner (or an admin) is the only person who can change the plan
  • If you're a member of two different teams, each team has its own independent subscription

You can't buy a subscription for a single project. If you need separate billing for different lines of work, create a separate team for each. Every team you own has its own plan and its own monthly usage allowance.

Teams and Projects You Can Create

You can create more than one team, though the number you can own depends on your plan: the free plan lets you own one team, and the paid plans raise that limit. Each team you own has its own plan, seats, and compute usage. Its projects stay separate from your other teams. Create a separate team whenever a line of work needs its own plan, its own collaborators, or its own data boundary.

Joining a team that someone else owns never counts toward that limit. You can be a member of as many teams as you're invited to, whatever plan you're on, so being on the free plan never stops you from collaborating in other people's paid teams. When you reach the limit on teams you can create, Conspecta prompts you to upgrade.

A free team holds two people: you and one collaborator. That's enough for a student and their advisor, or two colleagues sharing one line of work. To bring in a third person, the team needs a team plan: Academic raises the roster to 10 or 20 people, and Commercial adds a seat for each person you pay for. When a free team is full, further invitations are refused with a prompt to upgrade.

Inside a team, create as many projects as your work needs. Projects don't carry a plan or seats of their own. Every project draws from the team it belongs to, so adding one never changes what you pay.

Teams are where collaboration lives. You invite people to a team, and they can work across the team's projects. That team-level access is why the team, not the project, is what you share and bill.

Plans

Conspecta has four plans. On the pricing page, Commercial and Enterprise are grouped into a single Business option, so the cards you see there are Free, Academic, and Business. See the pricing page for current prices.

Free

For a scientist and one collaborator. Every workspace included, comments, mentions and sign-off, and 10 GB of shared storage. Cloud compute (object detection and other server-side work) needs a paid plan.

Academic Team

For a single academic lab or research group, sold with an academic discount. The Standard tier includes 10 seats and Large includes 20 seats, each with 1 TB of shared storage and a monthly usage allowance sized for academic work. Rotation students can be added and removed freely up to the cap.

Both team tiers also include cloud compute for image analysis, and let you connect your own scripts and AI assistants to your lab's data.

Commercial Team

For biotech, pharma, and shared facilities serving many labs. Commercial is per-seat, starting at 2 seats, and the rest is quoted per customer rather than fixed by a tier. Single sign-on, help completing a security review, support for regulated workflows, data migration from your current system, and dedicated onboarding are each quoted on top of the seat rate. Sign in with SSO on the sign-in screen takes your work email and, when your organization isn't connected yet, points you at the contact form to get it set up. To get started, contact sales and we'll set your team up. After that it's self-serve: the team owner manages the plan from the Subscription section, adding or removing seats, updating the payment method, and downloading invoices without needing to reach out again.

Enterprise

For larger organizations or teams with advanced needs: SSO, custom contracts, security reviews, custom compute allotments, and dedicated onboarding. Pricing is bespoke. On the pricing page, Commercial and Enterprise share one Business card. Contact sales to start a conversation.

Annual vs Monthly Billing

The team plans can be billed monthly or annually. Annual billing comes with a discount over the monthly rate. The annual total and the saving are shown on the pricing card as soon as you switch billing intervals.

Monthly usage

Your subscription includes a monthly usage allowance for the work that runs on Conspecta's servers: image-analysis detection, and the flow cytometry clustering and dimensionality reduction you choose to run on a server rather than in your browser. See Compute usage for how usage is tracked and what consumes it.

A few facts that apply across all plans:

  • Your monthly usage allowance resets on the 1st of each month (UTC)
  • Unused monthly usage does not roll over to the next month
  • Data exports are always free and never count toward your usage
  • Buying additional usage between billing periods is coming soon

Seats

Each plan includes a set number of seats, listed under Plans above. The free plan seats two people, and the team plans (Academic, Commercial, Enterprise) add seats for a whole lab.

The team owner can see how many seats are in use and how many remain in the team's Subscription section, so it's easy to tell before inviting whether there's room.

An invitation holds a seat from the moment you send it, not from the moment it's accepted, so a team with one member and one unanswered invitation is already using two seats. The Subscription section says how many seats are being held that way. If a team is full and you'd rather invite someone else, remove the waiting invitation from the team's member list and the seat is free again.

When a team fills its seats, new invitations are blocked with a message asking the owner to upgrade or add seats. On Commercial, the owner can add or remove seats themselves at any time from the Subscription section, and the plan adjusts automatically.

What Happens If Your Subscription Lapses

A subscription "lapses" when the team owner cancels it, when payment fails repeatedly and the grace period passes, or when a trial ends without a paid plan attached.

When that happens, the team flips into a read-only state:

  • You can still view every project, sample, note, figure, and analysis in the team
  • You can still export your data, including bulk exports from the project menu and per-workspace exports
  • You cannot create or edit content in the team's projects. Saving a note, uploading a sample, running a new analysis, or inviting members is blocked until the team reactivates a plan
  • New compute jobs are blocked. In-flight jobs are allowed to finish

To get back to full access, the team owner reactivates a plan from the team's Subscription section. Existing content reappears immediately, and nothing has to be re-imported.

Conspecta tells the right people when this happens. Team owners and admins get an email as soon as the subscription ends or a payment fails, and everyone working inside the affected team's projects sees a banner that links to reactivation and to data export. If you'd also like these alerts in your in-app Inbox, turn on Plan status in Settings → Notifications.

Data retention: We keep a team's data for 12 months after the subscription ends. After that, the team and everything inside it may be permanently removed. Export anything you want to keep before the 12-month window closes, or reactivate to keep your data active indefinitely.

If you only need to grab your data and walk away, the read-only window is the right time to do it. Project exports include raw files plus structured workspace data (notes, tables, sequences, analysis) so you can take your work elsewhere.