Inbox and Notifications
The Inbox collects every notification meant for you: approval requests, mentions, team invitations, project additions, order updates, and inventory alerts. Open it from the Inbox entry in the left sidebar or from the badge in the top corner.
Inbox view with the filter tabs across the top and a feed of notifications below
Notification Types
Approval Requests
When a teammate requests your review on a Notes page, the request appears here. You can:
- View the page to jump straight to the content
- Approve to confirm the content
- Conditionally approve with stated conditions
- Deny to send it back with comments
- Comment to weigh in without a final decision
Approval Responses
Once you've requested approval, you'll see responses here as reviewers act on them.
Mentions
When someone uses @your-name in a Notes page, the mention appears in your Inbox with a preview of the surrounding text and a link to the exact block where you were mentioned. Mentions track their status (active, viewed, dismissed) so you can manage what you've already seen.
Team Invitations
When you're invited to a team, the invitation appears here with a single click to accept or decline.
Project Additions
When you're added to a project (either inside a team you're already on, or as part of a fresh invitation), you'll see a notification with a link to the project.
Order Subscriptions
If you've subscribed to a specific order in the Orders workspace, status changes appear in the Inbox: in process, complete, delayed, or marked incomplete.
To see everything you follow in one place, open the Orders workspace and apply the Orders you follow filter. With that filter on, you can select orders and Unfollow them in bulk from the action bar.
Inventory Alerts
If you've configured low-stock or expiration alerts in Inventory, those notifications surface here too.
Filtering
The Inbox has tabs across the top to focus on one notification type at a time:
- All shows everything
- Invitations for team and project invites
- Approvals for pending and completed reviews
- Mentions for
@-mentions from Notes pages - Follows for the orders and items you're subscribed to
Tabs only show up when there's content of that type to display, so an Inbox without any pending approvals won't clutter you with an empty Approvals tab.
Email vs In-App
The Notifications tab in Settings is a matrix: each notification category has its own toggle for in-app delivery and its own toggle for email delivery. In-app is locked on per category so you can't accidentally silence yourself, and email is off by default. Flip email on for any category you'd also like to receive in your inbox. Transactional emails (invitations, security alerts) always send.
Managing Notifications
- Click any notification to jump to its source
- Dismiss mentions and other transient notifications once you've read them
- Approval responses are recorded in the page's audit trail regardless of whether you dismiss them in your Inbox
Tip: Check the Inbox at the start of each session. A few minutes triaging approvals and mentions keeps your team's work moving.
Next Steps
- Write notes for the approval workflow and mention features in detail
- Settings and preferences to configure per-category email delivery
- Manage your team to understand roles and how invitations work